November 28, 2012—Tis the season for holiday cheer and eBay is making it particularly special this year with their newest promotion for marketplace sellers. Earlier this week eBay sent eligible sellers an invitation to participate in their free-listing promotion called “Get a Holiday Bonus- sell what you don’t use for cash”. Invited sellers can list up to 5,000 fixed-price listings with absolutely no listing fees from November 28-December 3, 2012.
To qualify for this invitation, sellers must meet eBay’s minimum seller performance standards and the promotion will become activated with the seller’s qualifying eBay User ID. eBay also mentioned in the promotion terms, “For sellers listing with any tool other than the latest version of the Sell Your Item form (SYI 3.0), the Promotional Rate will not be shown during the listing process. Instead, the discount will be reflected in the “View Account Status” section in My eBay, as well as in your next invoice.”
Earlier this week, eBay announced they would be crediting any sellers impacted by a glitch that occurred with one of their new features. The Item Condition notes, which launched in mid-November, caused numerous sellers to pay extra for conditioning notes in their listings without actually having them visible to buyers. eBay explained the error in an email sent to impacted sellers:
We’re writing to let you know that as a result of a technical issue in eBay’s Sell Your Item listing tool, some listings were displaying sample text in the item condition notes field and not the text you may have entered.
Impacted listings included the following text at the top of the listing near the item condition: “Example: The right leg of the chair has a small scratch, and on the seat back there is a light blue stain about the shape and size of a coin.”
The issue was resolved the week of November 19, and the text has been removed from all listings. Rest assured, eBay will automatically refund all fees (final value fee, insertion fee, and feature fees) associated with the impacted listings – both for listings of items already sold, as well as active listings. You will see these credits on your upcoming billing statement.
We appreciate your willingness to take advantage of new features like this one designed to help you sell. Introducing these improvements without a hitch is important to us. We apologize for any inconvenience this may have caused.
As always, thank you for selling on eBay.
The eBay Selling Team